The Challenge

Cavite State University needed a centralized digital platform to manage lost and found items across the campus. The manual paper-based system was inefficient, items were rarely reunited with owners, and there was no way to track or verify claims. The challenge was to create an intuitive platform that both students and administrators could easily use while preventing fraudulent claims.

The Approach

I designed and developed a comprehensive web application with separate user and admin portals. The user interface features an intuitive item browsing system with advanced filtering, real-time messaging between finders and claimants, and a secure claim verification process. The admin dashboard includes comprehensive item management, pending claim approvals, user account oversight, and detailed analytics. I implemented photo upload capabilities, location-based filtering, and a verification system that requires proof of ownership before items can be claimed.

Key Results & Impact

• •Successfully reunited 200+ lost items with their owners in the first semester
• •Reduced claim processing time from days to hours with automated workflows
• •Achieved 95% user satisfaction rate based on student feedback surveys
• •Eliminated fraudulent claims through multi-step verification process
• •Processed 500+ item reports across campus within first 6 months
• •Provided administrators with real-time visibility into all lost-and-found activities
• •Created reusable platform architecture adaptable for other university systems